Standard Remote Jobs | International Remote Jobs for Nigerians

We’re looking for a motivated Customer Support Team Leader to lead a remote team that supports healthcare facilities, ensuring exceptional service delivery to our clients. This role offers flexibility, requiring only 3-4 hours of overlap with EST working hours. Key Responsibilities • Lead and coach a team to meet performance goals in quality, productivity, and attendance. • Provide constructive feedback and development plans to drive team growth. • Handle customer escalations professionally, resolving complex issues promptly. • Monitor team performance, identify improvement areas, and implement solutions. • Suggest and drive process improvements to optimize workflows and customer satisfaction. Application Link:  https://grnh.se/c925d5e44us Website link:  https://weworkremotely.com/remote-jobs/clipboard-health-customer-support-team-leader