The Collections team under Billing Operations is responsible to collect payments from the Healthcare Facilities. A Collection Specialist is responsible for ensuring that the assigned facilities pay their invoices quickly and in time. Cash is the lifeline of any company. This is a very critical role to ensure that the cash flows for the company are smooth. The Collection Specialist will reach out to the facilities through phone and email to get a commitment of payment (Promise to Pay) and ensuring that the facilities honor these commitments. The Specialist will work with the facilities and the respective internal teams to ensure any roadblocks in collecting the payments are removed. The role would require a cross-functional collaboration with Billing Disputes, Sales, Facility Onboarding, Customer Support to achieve the desired goals. Application link: https://grnh.se/6143924f4us Website link: https://weworkremotely.com/remote-jobs/clipboard-health-collection-specialist
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...