Kodify is based on over 15 years of success, producing world-class video content and building, developing and managing a number of high-traffic websites. These have expanded to over 100M visitors per month which comes with a challenging set of technical problems to overcome. Our success is down to Kodify’s distinct teamwork, where each and every one of us plays a key role in getting us one step closer to our goals. Our award-winning content and websites are created exclusively by us and directly for the use of millions of users worldwide. Application link: https://kodify.recruitee.com/o/site-reliability-engineer-with-nodejs?source=weworkremotely.com
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...