Simify is a fast-growing travel tech company on a mission to keep international travellers connected—without roaming fees, physical SIM cards, or border limitations. Our core product is digital eSIMs, and our reach is global. Since 2018, we’ve helped over 500,000+ travellers stay online across 190+ countries. Built as a lean, remote-first business, Simify combines performance marketing excellence with custom AI infrastructure to scale fast without the bloat. We’re profitable, bootstrapped, and expanding aggressively into new markets (US, UK, EU, SEA). Our next chapter is focused on global partnerships, content-driven growth, and automated customer experience—powered by a high-performing team of marketers, operators, and engineers. Application link: https://app.hireflix.com/public-application/683f8c33275307e191fe39be
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...