We are seeking a dynamic and energetic Support Specialist to join our team! In this vital role, you will be the frontline ambassador for our customer and client interactions, providing exceptional support across multiple channels. Your enthusiasm, communication skills, and problem-solving abilities will drive positive experiences and foster lasting relationships. This position offers an exciting opportunity to utilize your multilingual capabilities, sales acumen, and customer service expertise to make a meaningful impact every day. Application link: https://jobs.jobsnearme.org.ng/chat-phone-support-specialist-remote-job-at-vanguard-inc/
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...