Community Phone is building the best phone for communities in America. We are your hair salon’s business phone, how your auto-body shop texts you, your local government agency’s phone, and your mom’s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and intend to be the Square of phones. Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator, . We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose Join us on our mission to make it as simple and intuitive as possible for people & people in organizations within our communities to communicate. Application link: https://ats.rippling.com/community-phone-careers/jobs/ac6f8bc3-402b-45f6-ba0f-fb08ec3701c0
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...