What your day will look like Design and implement the best Ubuntu integration for the latest IoT and server-class hardware platforms and software stacks Work with partners to deliver a delightful, optimised, first class Ubuntu experience on their platforms Take a holistic approach to the Ubuntu experience on partner platforms with inputs on technical plans, testing strategy, quality metrics Participate as technical lead on complex customer engagements involving complete system architectures from cloud to edge Help our customers integrate their apps, SDKs, build device OS images, optimize applications with Ubuntu Core, Desktop and Server Work with the most advanced operating systems and application technologies available in the enterprise world. Joining Canonical, you will partner with bright minds from all over the world, and work with an exciting set of new technologies in a fast growing company with a truly unique and ambitious vision to build a better platform with free softwar...
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...