The Relationship Manager role is an integral part of the Relationship Management department and will be responsible for managing an assigned portfolio of both institutional and retail accounts at Xapo Bank. Relationship Managers are responsible for identifying leads, building relationships with their clients and assisting them when the need arises on all Xapo Banks products. Relationship Managers are tasked with achieving a defined revenue target through retention of existing business and acquisition of new business, in order to maximise the bank’s profitability. Application link: https://job-boards.greenhouse.io/xapo61/jobs/7497071003
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...