Guideline Guru is simplifying the mortgage process with cutting-edge AI. Our flagship product, an AI Assistant, provides instant answers to complex underwriting guideline questions. Since launching in 2023, we've partnered with dozens of lenders and our AI has answered over 250,000 questions. Our lender partners use Guideline Guru to streamline operations, reduce costs, and help get more customers into homes. We’re proudly bootstrapped with solid financials and a small team of technology and mortgage professionals. We have an exciting roadmap and enjoy building impactful software that simplifies the mortgage process and makes life easier for our lender partners. Learn more about our company and innovative product at guidelineguru.ai. Application link: careers@guidelineguru.ai Website link: https://weworkremotely.com/remote-jobs/guideline-guru-founding-account-executive-saas-sales
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...