The Primary Coach, Career Prep team is a critical front-line role responsible for guiding a cohort of undergraduate Fellows through the MLT Career Prep program. In this role, you will support Fellows in developing the skills, experiences, and confidence needed to secure top-tier internships and full-time roles across MLT’s employer partners. As a Primary Coach, you will collaborate closely with Fellows, Track Directors, corporate partner liaisons, and internal program staff to ensure that each Fellow is progressing through the curriculum and meeting key milestones. Success in this role means combining high emotional intelligence with a results-oriented approach—holding Fellows accountable, tailoring guidance to individual needs, and identifying talent that aligns with the expectations of top employers. Your ability to coach and empower BIPOC students at pivotal career moments directly contributes to MLT’s mission of advancing racial equity through career and economic mobility. Applicat...
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...