Big Bear Vacations is not just a vacation rental company, we are on a mission to redefine the guest experience in mountain destinations. With decades of trusted service in Big Bear Lake, we’ve built a reputation for quality, consistency, and care across every department, from housekeeping and maintenance to guest services and owner relations. What drives us is not just filling calendars, but creating reliable, memory-making stays that build trust with both guests and homeowners. We're currently facing exciting and complex provocations that are pushing us to grow and innovate. First, we are expanding our footprint into Mammoth Lakes, California and Puerto Vallarta, Mexico, two very different markets with distinct challenges. These new markets will test our ability to replicate our high-quality systems and culture in new environments, recruit and train teams remotely, and maintain our brand promise across borders. Application link: http://sofia%40bigbearvacations.com,%20rhiannon@big...
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...