OnTheGoSystems builds tools for the localization industry. Our products allow developers to build multilingual websites and business owners reach a global audience. We're the market leader inside the WordPress ecosystem and we're building now a new SaaS product that will make software translation a no-brainer. Over 250,000 clients have trusted us and our software powers over 1 million websites. Application link: https://docs.google.com/forms/d/e/1FAIpQLSdFrYlCOETO2z-LZ10N0519JPrT0dhZAO_eg_fL6riSheD-dw/viewform
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...