TELUS Digital (formerly TELUS International AI, Inc.), is at the forefront of creating and enhancing the world's data to enable better AI via human intelligence. By providing enriched data through a skilled team of AI specialists and a managed AI Community of over one million crowd contributors, we empower generative AI (GenAI), computer vision, and natural language processing models. Utilizing proprietary AI-assisted, quality-optimized technology, we ensure efficient data collection, accurate labeling, and precise fine-tuning. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more. Application link: https://www.telusinternational.ai/cmp/contributor/jobs/available/127885?utm_source=We+Work+Remotely&utm_medium=Ads&utm_campaign=SHTJa_EMEA_Paid+Site_We+Work+Remotely_Ads_127885
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...