At Novabyte, we build technology that helps businesses grow into their future. We partner with founders and teams to bring bold ideas to life through thoughtful design, reliable engineering, and a people-first approach. We’re now expanding our outreach team and we’re looking for someone who thrives on authentic conversation, loves connecting with people, and enjoys turning chats into opportunities. Application link: https://noteforms.com/forms/novabyte-hiring-application-form-zs0usm
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...