NewtonX is the research and insights platform that empowers businesses to solve their toughest challenges with confidence. We don’t just provide answers backed by the highest-quality data—we combine unmatched B2B expertise and proven methodologies to maximize the impact of our customers' research. Visit newtonx.com to learn more. Application link: https://hubs.li/Q03yv0l80
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...