DistroKid was founded in 2013 to provide musicians, managers, and record labels with online tools and services that are innovative, easy-to-use, and affordable. Nearly 2 million artists rely on DistroKid and include hobbyists, up-and-coming musicians, top YouTubers, and household names like 21 Savage, Ludacris, Arizona Zervas, Will Smith, Tom Waits, and more. DistroKid’s expanding array of services includes music distribution, monetization, metadata customization, storage, and promotion. DistroKid’s small staff, coupled with a largely automated backend, has enabled DistroKid to process over 10 million songs—while simultaneously providing fast, personal & friendly customer service to artists of every size. Also, it’s fun to work here 🤠Application link: https://distrokid.teamtailor.com/jobs/4825789-software-engineering-manager?promotion=1344636-trackable-share-link-wwr Website link: https://weworkremotely.com/listings/distrokid-software-engineering-manager-1
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...