Leopard.FYI is a professional network dedicated to supporting women, nb folks and allies in software engineering. Our community provides a platform to exchange information on company cultures, compensation, and interview processes. We also collaborate with organizations who support our mission and hiring software engineers. Founded in 2021, we have been profitable since early on, making hundreds of hires and hosting events in SF, NYC, Boston, LA & more. We’re a team of 20 across New York, San Francisco, Arizona, France/Brazil, and the Philippines. Application link: https://weworkremotely.com/job-seekers/account/login?alert=Sign+in+to+verify+your+eligibility+for+this+geolocked+position .
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...