Our mission is to allow people to live on cryptocurrency as easily as possible, with no bank or exchange account required. We currently offer bill payments, digital gift cards, mobile refills, and Lightning networking services for Bitcoin. We have grown to serve customers in 170+ countries, with a team of more than 70 people. Application link: https://careers.bitrefill.com/jobs/5796957-backend-search-engineer Website link: https://weworkremotely.com/remote-jobs/bitrefill-backend-search-engineer
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...