We’re a venture capital firm with an in-house venture studio, built to turn bold ideas into venture-scale startups. Beyond direct investments, we operate at zero-to-one; teaming up with operators, engineers, designers, and domain experts to validate real-world problems and build from scratch. Over the past three years, Fund I has backed 70+ startups; not just with capital, but with hands-on support to engineer real wins across BioHealth, B2B SaaS, AI, and beyond. Application link: https://jobs.polymer.co/growth-factory-ventures/36217
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...