Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva has more than 1,100 customers, ranging from the world's largest pharmaceutical companies to emerging biotechs. Application link: http://jobs.lever.co/veeva/890c72f4-fdab-4062-a08c-7ac2a9864e5b/apply Website link: https://weworkremotely.com/remote-jobs/veeva-systems-product-expert-veeva-crm
Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. Through a clear understanding of their customer’s objectives, the CSM can activate a large range of internal and external capabilities to alleviate any pain point, align expectations, as well as help draw and deliver on an appropriate collaboration roadmap. What we are looking for in you: Customer-facing experience An empathetic individual with a natural drive to help others Passion for technology, infrastructure and Ubuntu in particular is a must Excellent presentation skills Strong organisational skills, ability to structure and constantly update documentation A team player capabl...