As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. We are seeking a detail-oriented and impact-driven Delivery Quality Manager to ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence.
In this role, you will work in close collaboration with some of the most influential organizations in generative AI and LLM development. You’ll act as a quality guardian across our enterprise delivery programs—ensuring that our human-in-the-loop (HITL) workflows, advanced multilingual data generation processes, and high-touch client services operate at peak precision and reliability.
You’ll partner with Operations Managers, project leads, and client stakeholders to define and implement robust quality assurance protocols, drive performance improvements, and cultivate a culture of continuous enhancement across delivery teams. From proactive QA audits to root-cause analyses, you’ll play a mission-critical role in maintaining the trust and satisfaction of some of the world’s most forward-thinking AI labs and companies.
This position requires an analytical mindset, a sharp eye for detail, and a passion for operational excellence. Success in this role means not only identifying problems—but creating scalable systems and frameworks to prevent them. You’ll be on the front lines of building the standards that shape how human-generated data trains and improves the AI models of tomorrow.
Application link: https://job-boards.eu.greenhouse.io/invisibletech/jobs/4788358101