We are seeking an Advocacy/Events Community Manager to join our team. This role will serve as the day-to-day face of our community, focused on creating and executing impactful events and engagement campaigns. You'll be a builder and doer who thrives in ambiguity, enjoys problem-solving, and is passionate about driving operational excellence in a fast-paced, global environment.
Key Responsibilities
- Community Strategy & Engagement: Develop and maintain strong relationships with community members and serve as the primary interface for communication with our internal teams, nurturing relationships and holding space for productive dialogue.
- Engagement & Content Strategy: Create and curate content (e.g., newsletters, blog posts, discussion prompts, and FAQs) to inform and engage our communities. Maintain our community playbook, outlining tone of voice, engagement policies, moderation guidelines, and escalation processes.
- Events & Advocacy: In collaboration with our ambassadors, plan and execute all in-person and virtual community engagement events and activities. Serve as a representative of Andela at community events and meetings and act as a key point of contact for the community, ensuring timely responses to inquiries.
- Data & Collaboration: Collaborate with the Community Senior Manager to collect and analyse feedback from community members to inform organisational decisions. Collaborate with other teams to ensure the effective delivery of services to community members.
- Program Management: Manage and support the Champions and Innovators programs, empowering them to drive community initiatives.
Application link: https://andela.wd1.myworkdayjobs.com/en-US/External/job/Africa/Advocacy---Events-Community-Manager_JR100642