This full-time technical customer support role primarily involves email communication with some video calls, handling complex support tickets akin to escalations at other companies. Ideal candidates are curious problem solvers with strong analytical and writing skills, who see challenges as opportunities and thrive on learning and collaboration. Comfort with new software, self-direction in a remote work setting, and a balance of professionalism and fun are essential. Candidates should value feedback, embrace growth, and seek stability while building expertise over several years.
Application link: https://apply.workable.com/orderdesk/j/683D77D121/
Website link: https://weworkremotely.com/remote-jobs/order-desk-technical-support-specialist-2