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Remote Customer Support Specialist


We are seeking experienced customer support specialists with a focus on providing high-quality service to Enterprise-level Customers (Healthcare Facilities). You’ll be responsible for owning and resolving issues raised by these clients, ensuring that they receive prompt, tailored solutions that meet their specific needs.


Key Responsibilities:

• Manage and resolve escalated queries from business customers via phone, chat, and email.

• Collaborate with internal teams (e.g., legal, billing, operations, etc.) to solve complex customer issues and ensure timely resolution.

• Ensure all customer interactions are tracked, and issues are resolved within established service-level agreements (SLAs).

• Provide professional, empathetic service to enterprise clients, particularly during high-stakes situations.


Application link: https://grnh.se/fe91e8fe4us

Website link: https://weworkremotely.com/remote-jobs/clipboard-health-customer-support-specialist-1

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